Difficult start for Trofeo Princesa Sofia:
Mallorca, Spain (April 2, 2018) – The light, unsettled breezes on the Bay of Palma presented a really testing opening day at the 49th Trofeo Princesa Sofia Iberostar. With a maximum eight race courses in operation, it was often the case that one Olympic fleet was struggling in next to no breeze while classes on the opposite side of the substantial bay was enjoying good racing in 10 knots of wind.
So the record sized, full capacity Laser fleets, a total of 300 Standard and Radials, only managed one single race while the 49er, 49erFX and Nacra 17 classes still hit their scheduled three race target for the first day.
There was something of a dream return to the 49er class for D…
Full Article: Scuttlebutt Sailing News – Difficult start for Trofeo Princesa Sofia, Editor
Difficult customers are a universal problem that each person in sales must cope with at some point in their career. Regardless of the points difficult customers are involved about, you will have to engage them on the topic with a view to convey the connection inside more regular bounds where you and the client can each benefit.
The query that business people typically ask is whether or not they should even bother doing business with difficult customers in the first place.
The motive for reducing your losses and selecting not to deal with difficult customers any longer is that the time and effort that you simply spend attempting to placate difficult customers is time and effort that you will no longer be capable to spend on your more amenable clients. That time could possibly be properly used to develop and develop your corporation more.
Too many salespeople select to spend ridiculous quantities of time attempting to enhance relations with difficult customers and meet their expectations. The key point to remember, nevertheless, is that time is of the essence within the sales industry. Should you give attention to solitary account to the exclusion of all others, then your corporation will absolutely suffer greatly.
The next are 3 simply pointers you can check with when you find yourself dealing with difficult customers:
1.Is your relationship with that exact customer a profitable one?
2.Will it be worth your while to take care of the connection in the long term?
3.Are there other alternatives where your time could possibly be better spent?
You should not take this to mean that you should merely hand over on every difficult customer that you just meet over the course of your career. It is quite the opposite, in fact. As a substitute, you need to be a discriminating salesperson and use the rules laid out above to perform a proper evaluation of whether or not attempting to follow up on a selected difficult customer is actually not worth your time and effort. The number of occasions you do decide to drop difficult customers over the course of your whole job should be comparatively rare, as most difficult customers are in search of something particular that is not beyond your abilities to provide them with.
One good indication of whether sure difficult customers are worth your time and effort are your record books – whether or not a relationship is worthwhile or has potential to be worthwhile should be evident from the information of your profits and losses that you maintain in your books. Use this to make your decision that a lot easier.
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Raymond L. has an extensive Sales and Marketing background with an Master Degree in Marketing. He has had his own successful and award winning Sales and Marketing Business for 25 years. For more information on dealing with difficult customers, please visit his favorite internet resource, http://www.better-sales-and-selling.com.